Regardless of whether we consider the domain of a workplace or an informal setting like a party, intercultural communication is of utmost importance. In this age of globalization, meeting individuals from different cultures is quite common. The world is indeed becoming "flat" as Thomas L. Friedman proposed in his best-selling novel. Studying in an international university such as NUS and working in Asia's largest business and services hub makes it imperative to master the art of successful intercultural communication. In this post, I recount my beginning as an intercultural communicator and what experience at NUS has taught me.
I came to Singapore last year to pursue my undergraduate education at NUS. In my first few days, I was careful about being sensitive to the customs and practices of different cultures in Singapore. I realized that it is only through a proper understanding and appreciation of different cultures can one truly be a global citizen.
Cuisine is an important part of culture and I made it a point to try out Laksa, Chicken Rice, Mee Goreng and other local delicacies. It is virtually impossible to survive and grow accustomed to a foreign country without trying out the local cuisine. In settings such as the office of a Multi-National Corporation(MNC) it is important to show one's awareness and appreciation for the customs of different colleagues/superiors. Cuisine is one of the best ways to show it because bonding between colleagues/team-members happens during social settings during group meals/drinks.
When I came to Singapore, I did not have an idea of the Singaporean education system comprising schools, JCs and Polytechnics. While interacting with local students it appears insensitive to keep asking questions about their high school system. A little bit of awareness and understanding goes a long way in forging relationships and establishing trust. I took time to understand the system and it's workings so I have a basic understanding of the Singaporean system and this aided by initial interactions immensely. I also learnt to be patient and lucid in answering questions about the Indian education system and admission policies to NUS. This facilitated a better exchange of information and helped me forge friendships in the first few days of school.
Speaking at a pace that is comfortable for both parties is also important. Throughout the course of my first year at NUS I have realized that it is impolite to speak fast when talking to non-native English speakers. This has enabled me to be more sensitive to my peers and also aided effective understanding and communication.
I believe intercultural communication skills are improved through practice. Only by practicing more and more can we hone our skills and prepare ourselves for the modern world.
I came to Singapore last year to pursue my undergraduate education at NUS. In my first few days, I was careful about being sensitive to the customs and practices of different cultures in Singapore. I realized that it is only through a proper understanding and appreciation of different cultures can one truly be a global citizen.
Cuisine is an important part of culture and I made it a point to try out Laksa, Chicken Rice, Mee Goreng and other local delicacies. It is virtually impossible to survive and grow accustomed to a foreign country without trying out the local cuisine. In settings such as the office of a Multi-National Corporation(MNC) it is important to show one's awareness and appreciation for the customs of different colleagues/superiors. Cuisine is one of the best ways to show it because bonding between colleagues/team-members happens during social settings during group meals/drinks.
When I came to Singapore, I did not have an idea of the Singaporean education system comprising schools, JCs and Polytechnics. While interacting with local students it appears insensitive to keep asking questions about their high school system. A little bit of awareness and understanding goes a long way in forging relationships and establishing trust. I took time to understand the system and it's workings so I have a basic understanding of the Singaporean system and this aided by initial interactions immensely. I also learnt to be patient and lucid in answering questions about the Indian education system and admission policies to NUS. This facilitated a better exchange of information and helped me forge friendships in the first few days of school.
Speaking at a pace that is comfortable for both parties is also important. Throughout the course of my first year at NUS I have realized that it is impolite to speak fast when talking to non-native English speakers. This has enabled me to be more sensitive to my peers and also aided effective understanding and communication.
I believe intercultural communication skills are improved through practice. Only by practicing more and more can we hone our skills and prepare ourselves for the modern world.
